Our Technology

Meet powerWatch: the Utility-Grade ICM for DERs

powerWatch is a revolutionary communication system that solves the complex challenges of connecting utilities with distributed energy resources (DERs). Our solution transforms fragmented, inconsistent implementations into a unified, reliable approach that reduces complexity.

A diagram showing the Loopback Systems PowerWatch Product Connect, Monitor and Execute process.

Edge Hardware

powerWatch edge hardware is installed at each DER site, meeting site requirements and providing cellular connectivity, battery backup, and remote monitoring.

Connect

We provide a single, secure connection point for the utility to access all their DER sites, avoiding the need to manage individual connections.

Monitor

We continuously monitor the performance and status of each DER site, proactively alerting the utility to issues and handling troubleshooting.

Execute

Our team manages the end-to-end process of getting DER sites online, coordinating across the utility departments and stakeholders.

Reduce monitoring costs by 50%

By creating consistent data pathways that eliminate information silos, powerWatch provides a single, cohesive view of distributed resources. Manage hundreds of solar sites with improved operational visibility and reduced complexity.

Reduce project delays by 70%

Utilities working with multiple DER owners, contractors, and internal departments face constant communication breakdowns during deployments. powerWatch solves these delays with transparent information sharing, automated notifications and real-time status updates.

An internal layout of a PowerWatch Edge hardware which securely connects utility meters and RTU's within a single enclosure.
Edge Hardware

PowerWatch Edge

Securely connect utility meters and RTUs within a single enclosure. At the utility control center, primary and secondary connections ensure redundancy, maintaining secure, real-time data exchange with customer sites.

Cellular router provisioned for private network connectivity

Hardware agnostic, with SEL 3505 RTAC for SCADA integration

24AH battery backup (8-hour backup, 3-year expected lifespan)

NEMA 4X-rated enclosure with pole-mounting bracket

Meet regulatory requirements with 5-year manufacturer warranty

Connect

One Connection for All DER Sites

Connect is the communications backbone of powerWatch, establishing secure, direct network connections between utilities and DER sites. Standardized communication pathways eliminate the traditional "one-off" approach to DER integration, allowing direct communication with sites for metering, SCADA, and DERMS data without intermediaries or public internet exposure.

Rapid Integration – Reduces deployment time with one standardized, repeatable process for all DER assets.

An icon that represents failover and redundancy

Failover & Redundancy – Provides primary and secondary utility connections to ensure continuous data flow.

An icon that represents unified communication

Unified Communication – Establish a single encrypted tunnel, reducing configuration tasks and accelerating deployment.

Data protected VPN connections directly from utility routers to remote DER sites.

Reliability & Security – Meets utility-grade security protocols, including firewall integration and access control.

Efficiency

Accelerate DER deployments, reduce project delays by 70%, and eliminate miscommunication issues.

Cost Savings

Reduce infrastructure costs and minimize operational overhead with a single secure connection.

An illustration that represents Loopback System's PowerWatch hardware that connects data collection points with DER systems.
A vector illustration of graphics that represent the real-time diagnostics and response times.
Monitor

Real-time diagnostics and response times

By providing a standardized communication solution, it significantly reduces the time and costs associated with DER response. Data is collected every 15 minutes, and device uptime is checked every 60 seconds

Automated Alerts (within 1 hour): Immediate notification sent to both utility and DER operator upon loss of communication.

Rapid Issue Reporting (within 5 hours): Detailed diagnostic report provided directly to utilities and DER sites with precise restoration timelines.

Restoration Confirmation: Automatic notification verifies successful issue resolution and device restoration.

Simplified Billing & Coordination: Service included, no separate billing to DER operators.

Execute

End-to-End DER Integration, Fully Managed for Utilities

Workflow Management – DER onboarding from initial customer engagement through final site commissioning and ongoing monitoring.

Automated Task Coordination – Ensures encrypted tunnels are activated, validated, and assigned to the correct departments.

Tailored, Actionable Reporting – Provides targeted reports: Metering teams receive tariff site statuses, management gets implementation timelines, and DG/PM teams are alerted when meters can be set.

An icon that represents hands-off troubleshooting and compliance

Hands-off Troubleshooting & Compliance – Proactive remote diagnostics and automated troubleshooting rapidly resolve site-specific issues.

Need Expert Guidance Before Exploring powerWatch?
Let’s Talk.

Got a concept you want to work through? Whether it's standardizing DER processes, optimizing equipment choices, or streamlining interconnection workflows, we’ve helped utilities and developers solve these challenges.

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